Dear Maria and Susan,
This is quite belated but many thanks for your help getting the termite work done on 4816 Stonehenge in Cypress. You must get really tired of realtors' last minute panic! You were very professional. THANKS!
You guys are great! I like dealing with both Scott Jones and Scott Rollins out of your Santa Ana office. Just today Scott re-inspected an area that I had concern (I am representing the buyer on this one). Scott had already been out there dealing with the 87-year-old seller a few times. Scott did not hesitate to go back there for me, and he got it done within 24 hours of me asking him to do so. I will continue to use The Termite Guy and refer you.
I wanted to thank you for the outstanding job you did preparing and organizing our neighborhood (Highland Park) for fumigation last month. I was totally overwhelmed at the thought, as I am a single mom with a demanding job and I couldn’t imagine how I could possibly get ready. You took command of the information meeting like a pro and alleviated all of my concerns. The preparation was very manageable and you and your team made for a very smooth process when we moved back into our homes. I can’t thank you enough.
Homeowner Shelley M. in Mission Viejo, CA
As a follow-up to our call yesterday; my compliments for the service I had received yesterday with your Technician Carl Moore (I am the resident at La Villita apartments in Fullerton, with the rats in the attic). I found Carl to be a top professional with regards to his demeanor, information he provided and the quality of service I received. I can already tell that the activity in my attic has been significantly reduced and I look forward to his follow-up call tomorrow and seeing the “body count” results so far. I have also attached the on-site management staff and the corporate management staff to this e-mail, so they have record of my positive experience with your company – The Termite Guy. Thank you again for having such a professional, experienced gentleman on your staff, and please don’t hesitate to ask if you need any further information.Best regards,
On behalf of the Board of Directors of Village Townhomes, Inc, a three hundred-six (306) unit community in Huntington Beach, I would like to extend to you a letter of thanks and recommendation as a result of your outstanding performance of a full tenting project of all thirty-seven (37) buildings. The commitment provided to the association for the several weeks leading up to the community project and seeing it through five phased weeks was impeccable and made everyone feel at ease knowing that your staff handled every homeowner with diligence and urgency, resolving any issue promptly and to everyone’s satisfaction. We would also like to give specific thanks to your staff members Nikki Seeman and Dave Lichtenwalter. Knowing that they were onsite providing excellent customer service throughout the entire project, it allowed the Board of Directors and myself, the community manager, a restful night’s sleep every night knowing that we could count on them at a moment’s notice to handle any concerns. Thank you for your staff’s excellent dedication to the community and for a job well done!With kindest regards,
Thank you for your outstanding service – I know I can count on you to get the job done (and done right). You take exceptional care of my clients and I greatly appreciate it.